Blind Finish
So, getting the correct hardware for the second order from Blinds.com was about 3 weeks in the making, but we finally got it right — and my faith in decent customer service was restored, thanks to Annette.
The main reason for the posts and pictures was to explain what was going on to folks on the other end of the phone (and ultimately, the vendor). Hopefully, too, these images will help them to get future orders correct.
The initial order came with brackets that were too short (that would not fit the blinds) and no covers. The second order came with brackets that were too long, and covers that were too thin and not a good color-match. The third order came with the correct brackets and covers — the same that came with our initial order last year. And now, we have lots of leftover parts…
It's useful to note that the mechanism has changed a bit. The new design is a bit easier on the install, but more visible in the end. Given that the measurements were not that hard to begin with, I do prefer the original, less-visible design, but this is what we've got.
We've installed two of the nine blinds… hoping all goes well for the other seven (which are side-by-side blinds for the sliding doors).
Thanks again to Annette and the team at Blinds.com…








































