Order redux
As you might have read, we're real fans of Blinds.com solar shades. So much that we recently ordered shades for most every window and sliding door in the house. The order arrived the other day, but we had to set it aside as other projects took priority.
Today, I'm dreadfully sick at home and in the attempts to be somewhat productive, I opened the boxes today. Unfortunately, it seemed they shipped the wrong hardware and/or the right hardware fell out of the damaged box. So, since I have a digital camera and a website, I thought I'd make the Customer-service call a bit easier by supplying pictures.
Annette was great to work with over the phone (she even called me back to confirm something), and we're looking forward to some shade soon with the new hardware and end-caps they'll be sending. Hopefully before guests arrive as the guest-bed is the shade resting place for now.
One thing to note is that the shade mechanism itself seems to have changed a bit, and perhaps not for the better. The old style was a twist-and-lock end cap whereas the new style is a retractable, tension-fit cap. The old style seems way more sturdy (albeit more finicky when mounting the brackets, but accurate measuring isn't that hard), so we're hoping for the best. I hope that — because of the error with the brackets — that they didn't give me the wrong mounting mechanism, too. That would suck as it would mean re-making all nine shades.
All in all, it's still been a very positive experience with Blinds.com… So, in the hopes to get the right hardware fast, here are some pictures…
